Terms of Service

Acceptable Use Policy

When using our services, you agree to conduct yourself appropriately and responsibly. Your use of our website and services must comply with all applicable laws and regulations. You agree not to:

• • Use the services for any unlawful purpose or in violation of applicable regulations
• • Attempt to gain unauthorized access to our systems, networks, or data
• • Interfere with or disrupt the integrity or performance of our services
• • Transmit viruses, malware, or other harmful code
• • Impersonate any person or entity or misrepresent your affiliation
• • Collect or harvest information about other users without their consent
• • Use automated systems to access the services in a manner that sends more requests than humanly possible
• • Reverse engineer, decompile, or attempt to extract source code from our services

Permitted Uses

Our services are designed to provide financial advisory information and support. You may use our services to:

• • Access information about our financial advisory services
• • Request consultations and communicate with our team
• • Receive personalized financial guidance as part of our advisory relationship
• • Access resources and tools made available through your service agreement
• • Engage with content provided for educational purposes

Service Access Requirements

To access certain features of our services, you may need to meet specific requirements:

• • You must be at least 18 years old or the age of majority in your jurisdiction
• • You must provide accurate and complete information when requested
• • You must maintain the confidentiality of any account credentials
• • You are responsible for all activities that occur under your account
• • You must promptly update your information if it changes

Fair Usage Guidelines

We expect all users to engage with our services respectfully and reasonably. Excessive or abusive use of our resources may result in service limitations or termination. We monitor usage patterns to ensure fair access for all clients and reserve the right to implement usage restrictions if necessary to maintain service quality.

Account Creation

If our services require account creation, you agree to:

• • Provide truthful, accurate, current, and complete information
• • Maintain and promptly update your account information
• • Maintain the security and confidentiality of your login credentials
• • Accept responsibility for all activities under your account
• • Notify us immediately of any unauthorized account access

Account Security Responsibilities

You are solely responsible for maintaining the confidentiality of your account credentials. We recommend:

• • Using a strong, unique password that you do not use elsewhere
• • Never sharing your password or account access with others
• • Logging out after each session, especially on shared devices
• • Contacting us immediately if you suspect unauthorized access

We will not be liable for any loss or damage arising from your failure to maintain account security.

Account Suspension and Termination

We reserve the right to suspend or terminate your account in the following circumstances:

• • Violation of these Terms of Service or other policies
• • Providing false or misleading information
• • Engaging in fraudulent or illegal activities
• • Abuse of our services or staff
• • Non-payment of fees for services rendered
• • Extended period of inactivity

You may terminate your account at any time by contacting us. Upon termination, your right to access and use the services will cease immediately, though certain obligations may survive termination as specified in our agreements.

Multiple Account Policy

Unless explicitly authorized, you may not create multiple accounts for the same individual or entity. Creating duplicate accounts may result in suspension or termination of all associated accounts.

Content Ownership

All content, materials, and intellectual property available through our services, including text, graphics, logos, images, software, and data compilations, are owned by Vertex Advisors or our licensors and are protected by copyright, trademark, and other intellectual property laws. This content is provided for your personal, non-commercial use only.

User-Generated Content Rights

You retain ownership of any content you submit through our services. However, by submitting content, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and display such content solely for the purpose of providing our services to you. This license includes the right to:

• • Process and store your information securely
• • Use your feedback to improve our services
• • Create aggregated, anonymized data for analytics

License Grants

Subject to these terms and your compliance with them, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our services for their intended purpose. This license does not include the right to:

• • Reproduce, distribute, or publicly display our content
• • Create derivative works based on our services
• • Use our content for commercial purposes without authorization
• • Remove or modify any copyright notices or proprietary markings

Copyright and Trademark Notices

Vertex Advisors, our logo, and all related marks are trademarks of Vertex Advisors. All other trademarks, service marks, and logos used on our services are the property of their respective owners. Unauthorized use of any trademarks displayed on our services is strictly prohibited and may violate trademark laws.